·
Whom did the first ad agents serve?
Little need existed for elaborate advertising, as few goods and
products were even available for sale until the 1830s. The percentage of
Americans who lived in isolated areas and produced most of their own tools,
clothes, and food was 90 percent. The first American advertising agencies were
newspaper space brokers, individuals who purchased space in newspapers and sold
it to various merchants. Newspapers, accustomed to a 25 percent nonpayment rate
from advertisers, welcomed the space brokers, who paid upfront. Fifteen to
thirty percent, brokers usually received discounts but sold the space to
advertisers at the going rate. In 1841, Volney Palmer opened a prototype of the
first ad agency in Boston; for a 25 percent commission from newspaper
publishers, he sold space to advertisers.
·
How did packaging and trademarks influence advertising?
In the mid-1800s, most manufacturers served retail store owners,
who usually set their own prices by purchasing goods in large quantities. However,
came to realize that if their products were distinctive and associated wit
quality, customers would ask for them by name. This allowed manufacturers to
dictate prices without worrying about being undersold by stores’ generic
products or bulk items. Advertising let manufacturers establish a special
identity for their products, separate from those of their competitors. The
nineteenth-century advertisements often created the impression of significant
differences among products when in fact very few differences actually existed.
Consumers began demanding certain products-either because of quality or because
of advertising-manufacturers were able to raise the prices of their goods. With
ads creating and maintaining brand-name recognition, retail stores had to stock
the desired brands. Smith Brothers, has been advertising cough drops since the
early 1850s. Quaker Oats, the first cereal company to register a trademark, has
used the image of William Penn, the Quaker who founded Pennsylvania in 1681, to
project a company image of honesty, decency, and hard work since 1877. Many of
these companies packaged their products in small quantities, thereby
distinguishing them from the generic products sold in large barrels and bins.
Product differentiation associated with brand-name packaged goods represents
the single biggest triumph of advertising.
·
What role did advertising play in transforming America into a
consumer society?
United States advertising became more pervasive, it contributed to
major social changes in the twentieth century. It significantly influenced the
transition from a producer-directed to a consumer-driven society. By
stimulating demand for new products, advertising helped manufacturers create
new markets and recover product start-up costs quickly. Advertising spread the
word-first in newspapers and magazines and later on radio and television, from
farms to cities. Advertising promoted technological advances by showing how new
machines, such as vacuum cleaners, washing machines, and cars, could improve
daily life. Advertising encouraged economic growth by increasing sales. To meet
the demand generated by ads, manufacturers produced greater quantities, which
reduced their costs per unit, although they did not always pass these savings
along to consumers.
·
What influences did visual culture exert on advertising?
As a postmodern design phase developed in art and architecture
during the 1960s and 1970s, a new design era began to affect advertising at the
same time. Visual revolution was imported from non-U.S. schools of design;
indeed, ad-rich magazines such as Vogue and Vanity Fair increasingly hired
European designers as art directors. By the early 1970s, agencies had developed
teams of writers and artists, thus granting equal status to images and words in
the creative process. By the mid-1980s, the visual techniques of MTV, which
initially modeled its style on advertising, influenced many ads and most
agencies. MTV promoted a particular visual aesthetic-rapid edits, creative
camera angles, compressed narratives, and staged performances. Video-style ads
soon saturated television and featured such prominent performers as Paula
Abdul, Ray Charles, Michael Jackson, Elton John, and Madonna. The Internet and
multimedia devices, such as computers, mobile phones, and portable media
players have had a significant impact on visual design in advertising. The Web
became a mass medium in the 1990s, TV and print designs often mimicked the
drop-down menu of computer interfaces. Visual design has evolved in other ways,
becoming more three-dimensional and interactive, as full-motion, 3-D animation
becomes a high-bandwidth multimedia standard. At the same time, design is also
simpler, as ads and logos need to appear clearly on the small screens of
smartphones and portable media players, and more international, as agencies
need to appeal to the global audiences of many companies and therefore need to
reflect styles from around the world.
·
What are the advantages of Internet and mobile advertising over
traditional media like newspapers and television?
Internet ads offer many advantages to advertisers, compared to ads
in traditional media outlets like newspapers, magazines, radio or television.
The biggest advantage is that marketers can develop consumer profiles that
direct targeted ads to specific Web site visitors. They do this by collecting
information about each Internet user through cookies and online surveys. When
an ESPN.com contest requires you to fill out a survey to be eligible to win
sports tickets, or when washingtonpost.com requires that you create an account
for free access to the site, marketers use that information to build a profile
about you. The cookies they attach to your profile allow them to track your
activities on a certain site. Internet advertising agencies can also track ad
impressions and click-throughs. This provides advertisers with much more
specific data on the number of people who not only viewed the ad but also
showed real interest by clicking on it. Online ads are more beneficial because
they are more precisely targeted and easily measured. An advertiser can use
Google AdWords to create small ads that are linked to selected key words and
geographic targeting. Smartphones offer effective targeting to individuals, as
does Internet advertising, but they also offer advertisers the bonus of
tailoring ads according to either a specific geographic location, or the user
demographic, since wireless providers already have that information.
·
How does the association principle work, and why is it an
effective way to analyze advertising?
American car advertisements have shown automobiles in natural
settings-on winding roads that cut through rugged mountain passes or across
shimmering wheat fields but rarely on congested city streets or in other urban
settings where most driving actually occurs. This type of advertising is called
association principle, it is a persuasive technique used in most consumer ads
that associates a product with a positive cultural value or image even if it
has little consumer ads that associates a product with a positive cultural
value or image even if it has little connection to the product. Many ads
displayed visual symbols of American patriotism in the wake of the 9/11
terroritst attacks in an attempt to associate products and companies with
national pride. In trying “to convince us that there’s an innate relationship
between a brand name and an attitude,” advertising may associate products with
nationalism, happy families, success at school or work, natural scenery,
freedom or humor. More controversial uses of the association principle has been
the linkage of products to stereotyped caricatures of women. Women have been
portrayed either as sex objects or as clueless housewives who, during many a
daytime TV commercial, needed the powerful off-screen voice of a male narrator
to instruct them in their own kitchens. The association principle is to claim
that products are “real: and “natural” possibly the most familiar adjectives
associated with advertising. Marlboro brand used the association principle to
completely transform its product image.
·
What is product placement? Cite examples.
Product companies and ad agencies have become adept in recent
years at product placement, which is strategically placing ads or buying spaces
in movies, TV shows, comic books, and most recently video games, blogs and
music videos so products appear as part of a stories set environment. In 2009,
Starbucks became a naming sponsor of MSNBC’s show Morning Joe which now
includes “Brewed by Starbucks” in its logo(page,403). In 2011, Transformers;
Dark Side of the Moon had the most product placements of any film that year with
sixty-nine, including deals with and references to NASA, Fox News, Apple,
Mercedes-benz, Ferrari, Nokia, Adidas, Nike, and Starbucks (page, 403). Product
placement has gotten out of hand for many critics. It started out as subtle
appearances in realistic settings-like Reese’s Pieces in the 1982 movie E.T.
has now turned into Coca-Cola being almost an honorary “cast member” on Fox’s
American Idol set.
·
What is the difference between puffery and deception in
advertising? How can the FTC regulate deceptive ads?
The FTC, through its truth-in advertising rules, has played an
investigative role in substantiating the claims of various advertisers. A
certain amount of puffery-ads featuring hyperbole and exaggeration-has usually
been permitted, particularly when a product says it is “new and improved.” Ads
become deceptive when they are likely to mislead reasonable consumers based on
statements in the ad or because they omit information. When a product claims to
be “the best,” “the greatest,” or “preferred by four out of five doctors,” FTC
rules require scientific evidence to back up the claims. A typical example of
deceptive advertising is the Campbell Soup ad in which marbles in the bottom of
a soup bowl forced more bulky ingredients-and less water-to the surface. A 1990
Volvo commercial featured a monster truck driving over a line of cars and
crushing all but the Volvo; the company later admitted that the Volvo had been
specially reinforced and the other cars’ support columns had been weakened. The
FTC, in 2003, brought enforcement actions against companies marketing the
herbal weight-loss supplement ephedra. Ephedra has a long-standing connection
to elevated blood pressure, strokes, and heart attacks and has contributed to
numerous deaths. When the FTC discovers deceptive ads, it usually requires
advertisers to change them or remove them from circulation. The FTC can also
impose monetary civil penalties for companies, and it occasionally requires to
run spots to correct the deceptive ads.
·
What are some of the major issues involving poltical advertising?
Political consultants have been imitating market-research and
advertising techniques to sell their candidates, giving rise to political
advertising, the use of ad techniques to promote a candidates image and
persuade the public to adopt a particular viewpoint. Politicians running for
major offices either bought or were offered half-hour blocks of time to discuss
their views and the issues of the day. Only very wealthy or well-funded
candidates can afford such promotional strategies, and television does not
usually provide free airtime to politicians. Although broadcasters use the
public’s airwaves, they have long opposed providing free time for political
campains and issues, since political advertising is big business for television
stations. TV broadcasters earned $400 million in 1996 and took in more than
$1.5 billion from political ads during the presidential and congressional
elections in 2004. In 2012, more than $1.1 billion alone went to local
broadcast TV stations in the twelve most highly contested states, with local
cable raking in another $200 million in those states.
·
What role does advertising play in a democratic society?
Advertising’s ubiquity, especially in the age of social
media, raises serious questions about our privacy and the ease with which
companies can gather data on our consumer habits, but an even more serious
issue is the influence of ads on our lives as democratic citizens.
Commercialism-through packaging both products and politicians has generated
cultural feedback that is often critical of advertising’s pervasiveness, the
growth of the industry has not diminished. A number of factors have made
possible advertising’s largely unchecked growth. Many Americans tolerate
advertising as a “necessary evil” for maintaining the economy, but many dismiss
advertising as not believable and trivial. Unwilling to downplay its centrality
to global culture, many citizens do not think advertising is significant enough
to monitor or reform. We have developed an uneasy relationship with
advertising. Favorite ads and commercial jingles remain part of our cultural
world for a lifetime, but we detest irritating and repetitive commercials. We
should remain critical of what advertising has come to represent: the overemphasis
on commercial acquisitions and images of material success, and the disparity
between those who can afford to live comfortable in a commercialized society
and those who cannot.
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